Welcome to the MapShots virtual help desk. If you need help performing a task in one of our software products, please click the 'Submit a Request' link on the left hand side of this page. Complete the request form that appears and the your request will be sent to us. We will immediately respond with a support access key number that you can use to check on the status of your submitted issue.
To check the status of your support issue, click the 'Check on a Request' link and enter your supplied access key.
If you have updated information to provide us on a previously submitted request, click the 'Check on a Request' link and enter the access key for the support request you would like to update.
Also, don't forget to use our MapShots support forum. You will find the support forum to be a very helpful resource.
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